General Enquiries

Yes. All our cookies are Halal Certified.

Yes, some of our cookies are Vegetarian cookies.
 
They are:

It is best to consume the cookies within 3 months from receiving them. Please check the label on the containers for a more accurate date.

Please store in cool and dry places, away from direct sunlight.

Our last order date is on 17 Jan 2025. However, do note that all our cookies are while stock lasts! Do order early to prevent disappointment! 

Our cookies are handmade and we will have to stop taking new orders once we have reached our capacity. There is no cancellation policy for all cookies after the order has been confirmed.

Please whatsapp us at 87018279 or email us at contact@qqcookie.com within 24 hours of placing your order, the amendment of order is subject to availability. QQ Cookies reserves the right to refuse any amendments of order after more than 24 hours of receiving your order.

Our cookies are handmade, thus our production is much slower and stock is very limited. We encourage you to make your order soon so as not to disappoint you when any of your favourite cookies goes out of stock. It is unlikely that we can take in more orders once we have reached our capacity

You should expect the confirmation email within 24hours from the time you place the order successfully. Otherwise you may choose to contact us at contact@qqcookie.com or whatsapp us at 87018279.

Delivery

No, there is no minimum order.

Yes, there will be a delivery fee of $8. However, you may enjoy free delivery for orders more than $80.

For corporate/school orders, please check FAQ below.

You may choose your preferred date and time slot at the check out page.  

For corporate/school orders, please check FAQ below.

Yes island-wide delivery is available except for Jurong Island and Sentosa.

For corporate/school orders, please check FAQ below.

Yes, you can. Please email us at contact@qqcookie.com or whatsapp us at 87018279 for change of delivery date.

 

However do note that it is subjected on availability.

 

For corporate/school orders, please check FAQ below.

We do not offer the option of self pick up. However, we do offer the option of a free home delivery for orders above $80.

Corporate/School Enquiries

You can check out as Organisation/School and find your company name under the dropdown menu to enjoy the corporate discount. 

Delivery will be made between 22 – 24 Jan 2025 during office hours to the respective corporate / school address. 

We do not offer the option of self pick up. However, you may enjoy free delivery to your school / corporate premises.

Unfortunately, we cannot accommodate special requests for corporate orders. All orders placed through schools or corporate channels will be delivered to the respective company’s address between 22 – 24 Jan 2025

All orders can enjoy our special corporate rate with no minimum spending.

No, as we are already offering you and your organisation a special rate, we will not be able to offer you a further discount. 

We can only accept orders latest by 17 Jan 2025 or while stock lasts. 

There is no delivery fee for corporate / school orders. All orders will be delivered to the respective corporate / school address.

We accept the major credit/debit cards, Visa and Mastercard, via our online payment platform.

No, we need to receive payment of your order in full by the cutoff date, 17 Jan 2025, before your order will be delivered to your respective school / corporate addresses.